How do I make a return? ALL ONLINE RETURNS are for store credit only and must be received back in the Flower Wild warehouse within 21 days of purchase. *please include your packing slip or a printed copy of your emailed receipt indicating which items you are returning.* We do not usually offer size exchanges because our items sell out often. If you ordered one size that didn't work, the size you need is in stock, we recommend you purchase the items while it is in stock and use your store credit at another time.

If items are not received back within the 21 day window, we reserve the right to refuse the package. At best, we will issue the store credit minus our initial shipping cost and/or 25% restocking fee. If it is over 30 days, we will only issue 50% store credit. This is due to the small inventory we carry and the high turnover rate we have on our items. Sorry to be such sticklers. 

Items must be returned in their original packaging with tags in tact, if applicable. Please don't just throw an item in loose in a mailer, as they rip and can ruin the item inside. We are not responsible for items ruined in transit. A 10% restocking fee will be taken from any return not returned inside original packaging. No returns will be accepted if tags are removed. Again, you MUST INCLUDE your packing slip or a printed copy of your receipt. we cannot make returns without a receipt. 


Flower wild (returns) 1125 neon forest circle 120 longmont, co 80504

RESTOCKING FEES: Returns outside our return window and returns amounting to over $250 will be subject to paying for our initial shipping cost and/or a 25% restocking fee. This will be deducted from your store credit. 

If you live within the state of Colorado and have your item shipped (vs picking up locally) and then return an item, you will be charged a $1 fee to be taken out of your store credit to offset the retail delivery fee we must pay and do not get refunded when items are returned. 

DAMAGES: FW must be notified of a damaged item within 7 days of receipt. After this window, we are not liable for faulty merchandise. We are also not responsible for laundry mishaps. No exceptions.

FINAL SALE ITEMS include all sale items, jewelry, accessories (scarves, headbands, bandanas, bralettes, etc) and any item purchased as a sale on sale. You may not return items in these categories. We will not cover shipping costs to send these items back. 

We are not responsible for lost or stolen items, but will do everything we can to rectify the situation! 

ALL cancelled orders will be subject to a 5% fee, due to PayPal not refunding fees to seller when orders are refunded. 
LOCAL COLORADO RETURNS: Please note that we reserve the right to deduct our initial shipping cost from your store credit amount if you live in a neighboring town  and we ship your order but you return in-store. 


DISCOUNT CODES/STORE CREDITS:  Store credits are issued as a gift card via email. Please allow up to 5 business days once we receive your return to process return. If you are having issues using your store credit, please email us  or message on instagram and we will help you immediately! Unfortunately, once an order goes through, we can't retroactively apply it. 

Thanks for shopping FLOWER WILD!